Covid Operating Policy & Guidelines
WARM SEASON ACTIVITIES AND ADVENTURES BEGIN HERE! We are thrilled to be OPEN and once again welcome guests. Our commitment to the well being of our staff and guests is paramount in everything we do.
Please take the time to review our operating policies and guidelines below Thank-you.
Scenic Caves Nature Adventures is perched atop the Niagara Escarpment on 370 unspoiled acres of natural beauty. Our outdoor environment and adventures will provide both physical and mental health benefits for all.
Park admission will include access to our hiking trail centre offering 15 km of one way, well marked trails, Southern Ontario’s longest Suspension Bridge, the Caves/Crevasse trail network, Pathway of life size wooden animal carvings, trout pond (feed the fish) and picnic areas, Children’s Adventure Playground. Our 18 hole mini-golf, gemstone mining adventure, Trail's End Grill and Gift Shop will also be available at an additional fee.
We are confident that we have the necessary procedures in place to ensure we can welcome you to our Attraction in a safe and responsible manner.
In advance of your visit to Scenic Caves, please take note and plan ahead by reviewing and abiding by the following guidelines and requirements
What you can expect when you arrive at Scenic Caves Nature Adventures:
- Reduced capacity and smaller group sizes in all activity areas to allow for social distancing
- Outdoor ticket booth and guest services protected with plexiglass or other barriers
- Touch free payment. We will not be accepting cash payment, we do accept all major credit cards and debit cards.
- Reduce touch areas where possible and Enhanced cleaning of all common touch points
- Hand sanitizing stations throughout our parks
- 2 metre buffer markings in higher traffic areas
- Communicate with employees and guests effectively on how to prevent the spread of germs.
- Additional staff
- Face masks/coverings and gloves are recommended for guests and staff. All will be required to wear masks when physical distancing is not possible, and masks will be required in designated areas.
- Protection with installing of barriers, protective coverings and distancing
- Staff and Guest screening for Covid-19 symptoms
- We are operating with new procedures so there may be some waiting required during your experience
GUIDELINES:
- If you are sick or if you have been in contact with someone that is sick, stay home.
- If you’ve travelled outside Canada within the past 14 days, stay home.
- We will be controlling the number of guests who are in the park at any one time. Plan to arrive early to enjoy a great, safe day.
- If you arrive to a parking lot that is full, please move on. For safety reasons, do not park on the road. Parking is included with paid park admission fee.
- Have a back up plan if we are at capacity.
- Visitors must limit group sizes to no more than 25 people in accordance with provincial restrictions.
- Do not gather or arrange to meet family, friends or other groups
- Limit your stay. Leave time for others to visit while reducing the number of people onsite at one time.
- Practice physical distancing by staying two metres (6 feet) apart at all times
- Face masks/coverings and gloves are recommended for guests and staff. All will be required to wear masks in designated areas and when physical distancing is not possible.
- Always practice good hygiene. Clean your hands regularly, bring hand sanitizer and use it a lot.
- Sneeze and cough into your elbow
- Don’t touch your face
- Our washrooms are cleaned several times throughout the day, but not after every use
- Respect the instructions provided by our dedicated staff
- Respect and follow all signage
- Trails are self-guided, one-way and are well marked according to level of difficulty. A map of the trails will also be provided upon entrance to assist you.
- Be extra cautious when engaging in recreational activities to avoid injury and/or getting lost.
- Please note, due to steep and uneven trails in some areas, guests will encounter natural obstacles. The caves are not accessible for a person with mobility impairment or physical challenges. Physical agility and balance are required.
- Stay on and respect one way marked trails to avoid coming into contact with poison ivy, disturbing sensitive vegetation and wildlife, and getting lost.
- Leave no trace when you visit our outdoor spaces. Help keep our property clean and use the Garbage cans located throughout the property.
- Conduct a tick check as part of your regular routine once you get back home. Ticks are active when the temperature is above freezing.
- Strollers are not permitted on the hiking trails, please plan accordingly. We suggest the use of back-carriers instead. Note we do not provide carriers.
REQUIREMENTS
- Hiking boots or closed toed running shoes are mandatory for everyone to enter the park. No Shoe sales are available on site, plan accordingly.
- We are going cashless. All major credit cards and debit will be accepted.
- Sorry, no pets permitted on site, nor should they be left in your vehicle.
- Last park admission is sold 2 hours prior to closing time. Please note if you arrive later in the day, there will not be sufficient time to complete the outer trails.
- Youth must be accompanied by an adult
Let’s all remember to do our part to keep everyone safe!
We invite you to explore the other adventure activities we have to offer for all ages at Scenic Caves Nature Adventures.